Brad Batt 14 Apr 2015
Brad Batt @bradbatt
RT @jeff_epstein: .@hnshah and @steli are hilarious doing tear-downs at @microconf. Great chemistry. #microconf
The website teardowns are amazing. Definitely one of my favorite parts of #microconf
Awesome lunch convos as always. Great meeting you @mqudsi and enjoyed catching up @zenfounder! #microconf
You can’t teach someone how not to be a dick. ~ @sh #microconf
RT @bcjordan: Dealing with emergencies w/ high support fallout volume: respond first, fix, follow up a week later & ask if they'd like help…
If you are fixing a problem let your customers know you’re working on it right away. @sh #microconf
RT @derrickreimer: A good form response to feature requests @sh #microconf http://t.co/tGtROkO5Cw
RT @keswanberg: Don't use outdated language unless you're using outdated technology. "Sorry for inconvenience" vs "sorry that happened!" #m…
RT @derrickreimer: Customer support is not a transactional experience, it a habitual experience with your entire product @sh #microconf
If you’re feeling a little tired, have no fear … @sh is about to bring the energy up big time! #microconf
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